Your monitoring team can help streamline an emergency
An alarm may be disorienting when they sound off -- even moreso if they go off while you’re sleeping. But if you installed a monitored alarm system, You only have to worry about one thing: moving your loved ones to out of harm’s way.
That's because your monitoring team also reacts to your activated detectors. Within a minute, they will contact you to make sure you are alright and help gauge the predicament. Then, they will call emergency departments and get them to your location. Your monitoring team can even help walk you through your situation if you need to know where to go.
Monitoring covers more than your security alarms
Your Charlotte monitored alarm system protects more than an breach. Your security system can also react to fire, carbon monoxide, or floods with the added components. By placing a monitored fire alarm or CO detector, you can get emergency teams to answer whether you're home or traveling. Your monitoring professionals can even respond to health-related situations -- like shortness of breath or a collapse -- with a monitored medical pendant.
Emergency services arrive faster with a monitored alarm system
A Vivint agent will answer any activated alarm in mere moments. They'll first contact you to be sure you're safe and then can summon emergency services on your behalf. This sleek approach is far quicker than contacting emergency dispatch yourself after you rounded up your family members and moved to safety. Seconds in emergency situations, and Vivint ensures you get assistance as soon as possible!
Monitoring is vigilant of your home 24/7
Unfortunately, a blaring alarm tone doesn’t matter much when you’re gone. However, your Vivint monitoring team stays on alert every hour of the day, every single week, all year long. They'll answer to any alarm that you cannot and will also keep you in-the-know every part of the process. That's nice when you're nearby and can rush home after seeing an alert, but it's vital when you're out of town and are unable get back to take care of the situation.